Return Policy

If you have received a defective product, you can send it back within 30 days of purchase and we will send you a new replacement. Unless our DVD is defective, returns are not allowed. Please indicate the exact problem with the DVD.

Send to:
Reel Picture
Attn. Seana (returns)
5330 Eastgate Mall
San Diego, CA 92121

If you are experiencing problems please try your disc on other DVD players.
Some DVD players are just plain temperamental.